Shipping policy

Polco Creations Pvt Ltd Shipping Policy

 

At Polco Creations Pvt Ltd, we strive to deliver your purchases in excellent condition and in the shortest time possible.

 

1. Shipping Process

 

- Orders are typically processed within 2-3 business days after receiving payment.

- Shipping times vary based on the destination but typically range from 5-10 business days.

- Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.

 

2. Shipping Charges

 

- Shipping charges are calculated based on the destination, size, and weight of the package.

- Any applicable shipping and handling fees will be displayed at checkout.

 

3. International Shipping

 

- We currently offer international shipping to selected countries. Additional charges and delivery times may apply.

- Customers are responsible for any customs duties, taxes, and additional fees required by the destination country.

 

4. Delivery Issues

 

- If you do not receive your order within the estimated delivery time, please contact our customer support team at hello@polcoindia.com.

- In case of a damaged or lost package, we will work with the shipping carrier to resolve the issue.

 

5. Address Changes

 

- If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

 

6. Contact Us

 

For any questions or concerns regarding our shipping policy, please contact us at:

- Email: hello@polcoindia.com

- Phone: +91 86578 85170